Learn more about our Telehealth Program.

As a Finger Lakes Community Health (FLCH) patient, you will have an opportunity to use telehealth technology in two ways.  First, virtual visits are a way for you to receive medical consultations from our providers instead of coming to the health centers.

When virtual visits are used for primary care, it is typically for non-urgent medical conditions. It can also be used for behavioral health visits with a therapist. Using the internet, you can “see” your providers on your smartphone, tablet, or computer from the convenience of your home or office.

Second, this telehealth technology is also used for appointments with out-of-town specialists to evaluate and diagnose you from a distance. In this case, you simply come to the health center and we conduct the appointment using HIPAA compliant video equipment with your provider and specialist. While at the health center, we have access to additional technology that enables the specialist to examine the ears and mouth or listen to the heartbeat of a patient without being in the same room.

Telehealth also enables physicians in different locations to consult with each other on your condition. Telehealth is not only convenient for patients and doctors, it reduces visit costs, patient travel time, and improves the continuity of care.

Please call the health centers to get more details at (315) 781-8448.