Finger Lakes Community Health was founded in 1989.
The original mission at FLCH was to serve our region’s agricultural workers. In 2009 we became a Federally Qualified Health Center (FQHC) and expanded our services to include everyone in the Finger Lakes region. Today, patients of all incomes, ethnicities, and walks of life come to our health center locations. As an FQHC, Finger Lakes Community Health offers discounts for services, regardless of a patient’s insurance status, based on income and household size.
We listen. We take time with our patients. And we get to know you. This philosophy lies at the heart of everything we do, and we practice it every day.
At Finger Lakes Community Health, we are:
Advocates for a healthy community. We strive to bring a new standard of healthcare to our region through education, technology, and preventive care. Finger Lakes Community Health has been an active participant in keeping our community healthy during the pandemic. We conduct COVID-19 testing and hold vaccine events. From December 2020 to December 18, 2021, we have given 11,650 vaccine doses, 6,582 were fully vaccinated and of those, 2,700 are farmworkers.
A dedicated team of quality providers. At Finger Lakes Community Health, patients have access to a caring team of doctors, dentists, nurses, physicians’ assistants, and dental hygienists. They are experts in the fields of medical and dental care, reproductive health services, and behavioral health counseling. We also have multilingual staff that helps patients with non-medical issues such as referrals, follow-up, transportation, financial advocacy, and insurance enrollment.
Experts in coordinated care. Coordinated care ensures that all aspects of a patient’s treatment plan are organized through a primary care provider and delivered in accordance with the patient’s preferences. Our Geneva, Penn Yan, Ovid, Newark, Port Byron, and Sodus Community Health Centers* have been designated as Level 3 Certified Patient-Centered Medical Homes (PCMH) by the National Committee on Quality Assurance. This is the highest level of recognition for excellence in coordinated primary care and follows evidence based guidelines.
Our staff: Putting patients first.
Our multilingual staff works hard to make every visit a good experience for everyone. Their goal is to help our patients feel comfortable throughout every step of the healthcare process. Should a patient need to contact us after office hours, we have an on call provider that can be reached at (585) 453-2120. If a patient has hearing/speech disabilities, please call 711.
Our staff consists of:
Medical and dental providers including primary care physicians, physician assistants, nurse practitioners, nurses, behavioral health counselors, dentists, and dental hygienist. We also have access to specialists, hospitals, and other medical centers.
Patient Navigators will help you understand the healthcare system and connect you with the right resources. Using our Electronic Health Records system (EHR), they have all your information right at their fingertips to help with forms, referrals, appointments, and billing.
Financial Advocates will assist you with health insurance enrollment through the New York State of Health Marketplace or other appropriate programs.
Patient Advocates can help you with factors that may be impeding your access to health care or a healthier quality of life. These may include transportation, housing, financial, or insurance issues.
