Taking the Next Step with a Virtual Visit
Now you don’t have to come to the health center to see your medical provider for non-urgent medical conditions. Innovative telehealth technology uses the power of the internet to deliver a medical consultation directly to you! You can use your smartphone, tablet, or computer to see and talk with your provider from the safety and convenience of your home.
If you have Wi-Fi or a data plan, you can easily do a virtual visit with your provider. We do recommend that during your appointment you find a quiet location at home so that you can have a private conversation with your provider. Also, the only one that needs to be on the call is you, unless told otherwise.
How Does a Virtual Visit Work?
If you’re already scheduled for a medical visit, you may receive a call from the health center asking if you’re interested in conducting the visit using this telehealth technology. If you’re calling for an appointment and want to do a virtual visit, please let the scheduler know.
To schedule a virtual visit, we’ll need your primary and alternative phone numbers. Also, if you have a co-pay, we’ll need to collect it before the appointment begins. You can pay online here. It’s on the top navigation of our website homepage.
The health center will contact you with further information and explain how to access the video visit at least 24 hours before your appointment on a pre-visit call.
During the Pre-Visit Call, We Will…
- Confirm your insurance information.
- Verify your demographics such as current address and age.
- Explain how to access the Zoom video link and give you your secure meeting ID.
At the Start of the Appointment…
- We’ll confirm your identity — full name, birth date, phone number – so that we’re sure the appropriate patient is on the call.
- Your provider will get on the call. If you’re having any technical difficulties setting up your video visit, please call (315) 924-6061.
