Our Approach
Sirene Garcia, Director of Special Programs, and our team works with organizations like yours to evaluate your need for telehealth and help you build your capabilities.
We approach the design of a telehealth program in a specific and thorough manner taking into consideration your needs and budget. The typical process encompasses three areas that we call our three layer strategy for the successful development and implementation of telehealth, but please email us to get more specifics at Telehealth@LocalCommunityHealth.com
First Layer
In order to be successful, a strong foundation is necessary for a robust telehealth program. One of the first steps is ensuring that the appropriate level of broadband is available to serve all of the processes that an organization is utilizing. Those processes include electronic records systems, accounting systems, VOIP tele-communications services, video conferencing and other potential systems.
Second Layer
It is important to understand which video and peripheral equipment is best suited for each clinical or administrative application that you want to provide or participate in. For instance, equipment used for telepsychiatry will be less complex than that used to conduct a clinical exam via telemedicine. Additionally, in order to be HIPPA compliant, it is necessary to understand the various means of site to site connectivity and how they enable a strong level of security that protects the patient’s confidentiality. To learn more about the requirements for your telehealth services, email us at Telehealth@LocalCommunityHealth.com
Third Layer
Program design and implementation. This is the most critical element of implementing a successful telehealth program, and where you’ll spend the most time. The purpose of this work is to integrate telehealth into the daily clinical process. We recommend allowing 5-8 months for the development and implementation of telehealth visits. This is also where our expertise will help you the most. We’ve invested many years into the integration of telehealth technologies into our clinical practice, ensuring that we are using the appropriate equipment, developing work flows and telehealth etiquette, working with outside specialists, and building the infrastructure to track outcomes through data analytics. Additionally, we have helped many other provider practices build their own telehealth expertise.